FAQ
Move over from TikTok's official app or another connector, and renew your TikTok Shop authorization.
3 articlesMigrate from TikTok's official appMany merchants use TikTok as a key sales channel, and the TikTok (Official TikTok for Shopify App) app is often the first app they install. This official app typically includes two major areas:
Migrate from other third-party connector appsIf you are currently using a third-party connector app (such as AfterShip for TikTok Shop, TikTok Shop Connector (SPL), TikTok Shop Sync (DPL), etc.) to sync products and orders, and you also want to use Syncato, you may run into duplicate product listings and duplicate order syncing, which can quickly create operational confusion.
Renew your TikTok Shop authorizationWhen you connect your TikTok Shop and authorize it, TikTok Shop requires you to choose an authorization period.