Syncato: TikTok Shop Connector

Products

Category templates

Category templates help automate product syncing by pre-assigning categories. No matter how many products or categories you have, just set it up once and let automation handle the rest.

Last updated on 10 Oct, 2026

If you use other connector apps with TikTok Shop, we recommend using only our app for product and order sync to prevent duplicate syncing.

Default Category Template

Default Template: All products with a 'Not synced' status (both existing and new) without special configuration will be assigned to the default template.

🌻 Note: If your products need to be mapped to different categories, we recommend creating multiple category templates first to ensure accurate syncing.

🧐 I don’t know which category my product belongs to?

You can check the recommended TikTok Shop category for your store’s main products on the Products page.

Syncato app screen showing recommended TikTok Shop categories on the Products page

How to create the default category template

Category templates

All 'Not synced' products (existing and new) without specific configurations will be assigned to the default template.

  1. Step 1

    Go to the Products page in Syncato → Click Create category template → You'll be taken to the Create default category template page.

    Syncato app screen showing the Create category template button on the Products page
    Create category template
  2. Step 2

    Select the category to map to TikTok Shop and fill in the required fields → Save your changes.

    Syncato app screen showing TikTok Shop category selection for a default template
    Select category
    Syncato app screen showing required category fields to fill in for a template
    Fill in the required fields
  3. Step 3

    If you're sure your products only need to map to one category, enable the Activate this template setting → The system will then automatically sync all 'Not synced' products (both existing and new) without specific configurations → Check them in TikTok Shop.

    Syncato app screen showing the Activate this template setting turned on
    Activate template
    Syncato app screen showing products marked Not synced before auto sync
    Before
    Syncato app screen showing products auto syncing to TikTok Shop from a template
    Auto-syncing
    Syncato app screen showing all products synced to TikTok Shop after auto sync
    After: all synced

Create multiple category templates

If your store’s products belong to different categories, you can create multiple category templates and assign relevant products to each. This allows you to sync them all automatically with just one click.

🧐 I don’t know which category my product belongs to?

You can check the recommended TikTok Shop category for your store’s main products on the Products page.

Syncato app screen showing recommended TikTok Shop categories on the Products page

How to Create Multiple Category Templates

  1. Access the category templates page

    Go to the Products page in Syncato → Click View category template → Enter the Category Templates page.

    Syncato app screen showing the View category template button on the Products page
    Click View category template
  2. Create a new template & Preview filtered products

    Click Create Category Template → Enter the Create Category Template page → Set product selection rules, choose the category, and assign products to this template → Click Preview to confirm the filtered products are the ones you want to sync to the selected category → Click Save.

    Syncato app screen showing the Create Category Template button on the templates page
    Click Create Category Template
    Syncato app screen showing template name, category and product conditions to fill in
    Fill in the necessary information
    Syncato app screen showing a preview of products filtered by template conditions
    Preview filtered products
  3. Activate the template

    Enable the Activate this template setting → The system will then automatically sync all matching 'Not synced' products (existing and new) based on this template → Check the synced products in TikTok Shop.

    Syncato app screen showing the Activate this template toggle on a category template
    Activate this template

🎉 Your products have been synced successfully!

Category template details

If you create category templates but choose not to activate it, our system will not automatically sync any products based on the template.

The template's content will only serve as pre-filled information for manual syncs, which you can modify at any time.

Syncato app screen showing an inactive category template on the templates page
Inactive template
Syncato app screen showing template details pre-filled when manually syncing a product
Pre-filled information

Select a category

Whether you sync manually or automatically, you need to select a category to sync to TikTok Shop.

To help merchants choose the right category, we’ve integrated TikTok Shop’s AI category recommendation. When syncing a product, the AI suggests a category based on the title and description. Of course, you can adjust the category as needed.

TikTok Shop AI category recommendation inside a Syncato category template
TikTok Shop’s AI category recommendation

There are some categories that require application in TTS before you can sell on TikTok Shop. You can directly click apply now to apply.

Syncato app screen showing an Apply now link for a TikTok Shop restricted category
Apply category

Required product attributes

After selecting a category, our system will list the required and optional attributes for that category. You will need to fill out the required product attributes for that category, while the additional product info can be optionally filled in.

Different categories have different required product attributes. You need to fill them out or upload files based on your product's details.

Syncato app screen showing required product attributes for a TikTok Shop category
Example 1
Syncato app screen showing another example of category specific required attributes
Example 2

Select specific products

For special category templates, you can set rules to select which specific products to include. The filtered products will be synced according to the category you selected. You can click Preview to confirm that the filtered products are the ones you want to sync to this category.

Syncato app screen showing product rules that select which products a template includes
Set products rules

Shipping settings

Syncato app screen showing package weight and dimension shipping settings in a template
Shipping settings

Package weight

If you've already set a product weight in Shopify, we recommend choosing Sync from Shopify. You'll also need to provide a backup value in case the Shopify value is empty or doesn't meet TikTok Shop requirements.
If you prefer to set a fixed weight for your products, you can choose the Use custom values option and enter the appropriate value.

Package dimensions

Enter these values based on your package dimensions, as they will affect the shipping fee calculation.

Additional product info (optional)

Normally, all fields in this section are optional.

However, some optional fields may become required based on other entries you provide.

These required fields will be marked with an asterisk (*), and you will need to complete all of them to ensure proper synchronization.

Syncato app screen showing optional template fields that become required, marked with an asterisk
Some optional fields become required
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